Business Ethics for the Notary Public and Notary Signing Agent

• To always adhere to the highest standard of quality in the performance of your day-to-day application of duties and responsibilities as a notary public. This role you are performing is an important public service to your state.

• The Notary Signing Agent can answer all "What questions" but not questions that pertain to "Why". Do not give advice or offer a personal opinion regarding the loan terms and conditions, or about the parties involved in the transaction. Always defer to the Loan Officer or Closing Agent.

• To always conduct myself in a professional manner as to bring honor and respect to my office.

• Always handle all information that is given to you, or that you are exposed to, with the highest level of confidentiality to ensure integrity in all aspects of the service you provide.

• Regard all people as you would like to be regarded and maintain fairness, respect and equality.

• Keep your client updated as to the status of the loan signing at all times. Inform your client immediately of any changes, concerns or requests made by the borrowers.

• Perform the loan signing in a reliable and professional manner. Always pay close attention to detail and accuracy.

• Return loan documents to the parties as instructed in a timely manner. Be sure to make every effort to send the documents out, via the designated carrier, by the earliest available pick-up time.

• You should always be honest, ethical and strive to do your very best.